General Questions
Pharmax gets your new prescriptions from your doctor or your refills from your old pharmacy. We fill your prescriptions in our pharmacy and then text you to schedule your free delivery. You never worry about your meds again. We’ll coordinate refills with your doctor and copays with your insurance company forever and always.
Yes! Our delivery is free so you only pay your copay. Pharmax accepts all major insurance and your copay will not change. We will always let you know how much your prescription costs before you schedule your delivery.
Pharmax hand delivers your medication within several cities across the Australia. There just needs to be someone – a friend, a doorman, a colleague – to receive your medication when it arrives.
All of our couriers undergo rigorous background checks and training. To ensure your privacy, your medication will arrive in a discreet, tamper sealed package and only you and your pharmacist will know what’s inside.
Your information is always safe with us. We store all of your personal data in an encrypted HIPAA-compliant environment.
Yes. For controlled substances, we will need to verify your identification before we deliver.
About Prescriptions
Every doctor can send prescriptions to Pharmax. Ask your doctor to e-prescribe to: Pharmax. They can always call 1300 361 222. Once it’s ready, we’ll send you a text to setup your payment and schedule your free delivery. You won’t have to lift a finger.
Just provide us with some information about your medications and we’ll take care of the rest. We contact your old pharmacy, get your insurance information, and transfer your refills to our pharmacy. When it’s time for your next refill, we’ll text you to setup your payment and schedule your free delivery. You won’t have to do a thing!
Yes. It’s easy to manage your family’s medication with Pharmax. Ask your doctor to send new prescriptions directly to Pharmax or transfer your family’s refills to Pharmax. We’ll text you to setup your payment and schedule your free delivery.
Pharmax offers smart refills so you never have to worry about your medication. We coordinate with your doctor and insurance company to make sure you never run out of the medication you need or pay too much for a prescription. We will text you to schedule delivery when your refills are ready.
We work with your doctor and insurance company to quickly and efficiently handle your prior authorization. We’ll keep you updated so you know exactly how long the process will take.
Feel free to ask your pharmacist. We offer medication syncing, medication counseling, delivery of temperature controlled medications, appointment reminders and more. We work with you to manage your medication.