We understand sometimes things do not go as planned and aim to provide fuss-free returns. So, we provide a 30-day money back guarantee. Below outlines our policy.
A refund will be processed in the following circumstances; if an item:
- is faulty,
- has been damaged in transit,
- does not perform in accordance with advertised claims or specification,
- has been sent to you incorrectly,
- was ordered incorrectly,
- was incorrectly sent, or
- was unwanted (you simply change your mind)
We cannot provide a refund if:
- the item is not returned in its original condition (unless damaged in transit),
- the item is a prescription, medicine, vitamin, or baby formula,
- the items has been ordered especially for you, or
- you notify us 30 days after the order
What happens
- notify us by phone, email or chat, or visit us in the pharmacy
- we will provide you with postage options
- send the product back to us
- on receipt of the item, based on the above criteria, we will issue a refund or credit
For information Contact Us