Pharmax Healthy Rewards is a customer loyalty program (Program) managed and conducted by Pharmax Pharmacy Group (ABN 50 645 463 529) also referred to as ‘we’ or ‘our’ for the benefits of its customers (‘you’ or ‘customer’ or ‘Participating Members’ or ‘Members’).Â
Opting into the Pharmax Healthy Rewards Program is automatic on;
- Creating an account with Pharmax Pharmacy Group either online or in-store and providing your personal information for the Pharmax Pharmacy Group database.
- Ticking any of the program ‘Opt in’ boxes in any competition or promotion at any participating store, via social media or via our website or catalogue.Â
- By subscribing to the email communication via the Pharmax Pharmacy Group website or promotion communicated in-store.Â
By opting into Pharmax Healthy Rewards and participating you agree to the Terms and Conditions of the Pharmax Healthy Rewards Program set herein and our Privacy Policy. Please read our Terms and Conditions and Privacy Policy before you participate or opt in to the Healthy Rewards Program. Refer to our Privacy Policy here pharmax.com.au/privacy for more details pertaining to the use of your Personal Information and Opt Out Procedures.
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1. Participation and Membership
Participating in the Pharmax Healthy Rewards Program is only open to individuals with an Australian residential address. If you are under 18 years of age, you must have a parent or guardian read and consent to the Terms and Conditions. These Terms and Conditions will be accepted by you and will be binding on you at the time of opting in.Â
Pharmax Pharmacy Group reserves the right to withdraw or decline the membership at any time. Pharmax Pharmacy Group reserves the right to limit, alter or amend the conditions of operation of the Pharmax Healthy Rewards scheme, or terminate the scheme at any time, without prior notice to Participating Members.
To enroll in the Pharmax Healthy Rewards program, you simply create an account at www.pharmax.com.au , call or join in-store. You must either provide all personal details by creating an account at www.pharmax.com.au or in an Pharmax Healthy Rewards Customer Application Form or otherwise volunteer your personal details to a team member and activate your membership.
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2. Earning Pharmax Healthy Rewards Points
A Participating member will earn Pharmax Healthy Rewards Points for every Australian $0.01 spent at participating pharmacies on eligible purchases. Purchases that are not eligible to earn Pharmax Pharmacy Group Health Rewards Points, include prescription items, baby formula, items advertised as being excluded, gaming or gaming related products or gift cards or other legally restricted items. For a full list of exclusions please request this from your store who holds your Pharmax Healthy Rewards Memberships.
You must have a valid Pharmax Healthy Rewards membership that is active at the time of purchase to both accrue, transact and redeem. Tell your Pharmax Healthy Rewards member number, account name or email or provide your details at the time of purchase to ensure your points are registered.Â
Pharmax Healthy Rewards Points cannot be claimed retrospectively, unless authorised by the Pharmax Pharmacy Group. Pharmax Healthy Rewards Points will be recorded on the Pharmax Healthy Rewards member profile held by Pharmax Pharmacy Group. Pharmax Pharmacy Group Healthy Reward Points cannot be earned on transactions involving the redemption of already existing Pharmax Pharmacy Group Healthy Reward Points.
Pharmax Pharmacy Group reserves the right to withdraw, limit, alter or amend customer profiles on the Pharmax Healthy Rewards Points balances at any time. Pharmax Pharmacy Group Healthy Reward accounts that have not been transacted in 24 plus months will have their Pharmax Healthy Rewards balance expired and cleared to a zero balance of points/dollars. The Customers Profile will remain active for a period of 5 years from date of issue and then be permanently deleted.Â
Any Pharmax Healthy Rewards Points issued to the rewards member in error, may be subsequently deducted from the members profile. This decision is at the discretion of Pharmax Pharmacy Group and no discussion will be entered into.
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3. Pharmax Healthy Rewards Membership
On joining the Pharmax Healthy Rewards Program, your membership will be linked to your Pharmax account. Pharmax Healthy Rewards are not transferable and must only be used by the original recipient and are not to be used to benefit any third party. Only one membership will be issued to each customer.Â
Pharmax Pharmacy Group takes no responsibility or liability for Pharmax Healthy Rewards Points that the Member may lose in the event of another individual accessing their Pharmax account.
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4. Rewards
The Pharmax Pharmacy Group Healthy Reward points are redeemable from participating Pharmax Healthy Rewards stores and online pharmacy and can be used in total or part as a reduction in the price of the qualifying purchases. A message will be printed on the Member receipt as proof of the redemption, and the Pharmax Pharmacy Group scheme will update the Member’s reward balance accordingly.Â
Any rewards, gifts, benefits, dollars, points or offers communicated as part of the Pharmax Healthy Rewards Program may include specific offer terms and conditions, including expiry dates and redemption conditions and are at the sole discretion of Pharmax Pharmacy Group. You should read these terms and conditions carefully. Only Pharmax Pharmacy Group Healthy Reward Members who receive our communications are eligible to use and redeem any rewards, gifts, gifts, dollars, benefits or offers. All offers, gifts, benefits, dollars, or points or rewards are not transferable and cannot be exchanged or redeemed for cash or equivalent. Customers, when shopping in-store, must tell their member account details in-store or other acceptable identification such as email address and phone number and any other form of redemption that may be required from time to time in order to redeem any such rewards, gifts, benefits or offers.Â
All Pharmax Healthy Rewards, rewards, gifts, benefits or offers communicated are subject to availability. Pharmax Pharmacy Group is not liable for any rewards, gifts, points, dollars, benefits or offers not being available for any reason.
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5. Change of Details
You should advise Pharmax Pharmacy Group or visit www.pharmax.com.au to provide any change of details such as name, address, contact number, email address by contacting us via www.pharmax.com.au . Pharmax Pharmacy Group is not responsible for any failure by you to notify us of your change of details, which may result in you not obtaining Pharmax Healthy Rewards communications and rewards, benefits or loss of membership. You must provide acceptable identification information to change your membership details.Â
When you visit www.pharmax.com.au and login to the page to change or update at any time. It is the sole responsibility of the Pharmax Healthy Rewards member to ensure their details are correct at any time.
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6. Suspension or Termination
Pharmax Pharmacy Group can immediately suspend or terminate your participation in Pharmax Healthy Rewards without any notice if you have;Â
- Breached these Terms and Conditions.
- Have engaged or may engage in fraudulent conduct or conduct that is suspected to be fraudulent in relation to Pharmax Healthy Rewards or your Personal Profile.Â
- You have engaged in inappropriate conduct that undermines the Pharmax Pharmacy Group reputation or legitimate interests of Pharmax Pharmacy Group. (such as shoplifting).Â
- Have supplied or are attempting to supply false or misleading information to Pharmax Pharmacy Group.
- Are selling, assigning, transferring, acquiring or offering to sell, assign, transfer any Pharmax Healthy Rewards, rewards, gifts, offers or benefits other than in accordance with these or specific terms and conditions.
- Act in a hostile, abusive or aggressive manner towards any Pharmax Pharmacy Group staff or customers at an Pharmax Pharmacy Group member store.Â
- Become bankrupt.
Where your right to participate in the Pharmax Healthy Rewards Program is suspended or terminated, any benefits, rewards, dollars or points and rights you may have at the time under the Pharmax Healthy Rewards Program shall be suspended or terminated.Â
The Customer’s participation in the Pharmax Healthy Rewards program may be terminated by either Pharmax Pharmacy Group or the Customer by providing the other party with 30 days’ notice.
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7. Warranties and Liability
All conditions, warranties, guarantees, rights, remedies, liabilities or other terms that may be implied or imposed by custom, under general law or by statute, whether expressed or implied, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under, or pursuant to, Pharmax Healthy Rewards Program, are expressly excluded to the extent permitted by law.Â
Nothing contained in these Terms and Conditions excludes, restricts or modifies the application of any condition, warranty, or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Competition and Consumer Act 2010 (Cwth) or any other National, State or Territory legislation (the ‘Acts’) where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty, or other obligation is conferred upon the Customer pursuant to any of the Acts, Pharmax Pharmacy Group sole liability for breach of any such condition, warranty or other obligation is limited to:Â
- In the case of goods, supplying the goods or services again or payment of the cost of having the good or services supplied again;Â
- In the case relating to any claim relating to points, to crediting that number of points, to the Customer’s Membership;Â
- In the case of any claim relating to a reward, to crediting the number of points redeemable for that reward to your Pharmax Healthy Rewards ProgramÂ
To the extent permitted by law, Pharmax Pharmacy Group will not be liable to the Customer (or any other persons claiming under or through a Customer) or any third party for;Â
- Any personal injury or death to the customer or third person
- Indirect, consequential, incidental, special or exemplary damages, expenses, losses or liabilitiesÂ
- The loss, theft, destruction of an Pharmax Healthy Rewards Program card or any other reward, gift, point, dollar or benefit.Â
- Any delay in replacing a reward, gift, points, dollar or benefit arising out of relating to, or connected to the provision of use of Pharmax Healthy Rewards Program or any reward, dollar, point, goods or service supplied by Pharmax Pharmacy Group Healthy Reward.Â
Pharmax Pharmacy Group shall not be liable to the Customer or third party for any delay or non-performance of its obligations under these Terms and Conditions arising from any cause beyond its control including, without limitation, an act of God, government act, war, fire, flood, storm, explosion or civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, or default by or act of omission of a third party provider, hosting or data center providers or other suppliers or subcontractors.
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8. General Information
Employees of Pharmax Pharmacy Group or its affiliates or associations are not eligible to participate in an Pharmax Healthy Rewards Program Membership or to redeem any offers, points, dollars, rewards, gifts or benefits. Any individual with an Pharmax Healthy Rewards membership who becomes an employee will have their Pharmax Healthy Rewards membership and all balances cancelled on acceptance of employment.Â
Pharmax Pharmacy Group expressly reserves the right to change the Pharmax Healthy Rewards Program elements, including but not limited to the points base value, the dollar value, expiry dates, or the way in which the Pharmax Healthy Rewards Program rewards, benefits, points, dollars, gifts, benefits or offers are earned or redeemed or cease to running at Pharmax Healthy Rewards Program at any time (without any liability to the customer or any third party). Pharmax Healthy Rewards will use reasonable endeavours to give advance notice to all Customers of any material changes, in writing or otherwise by posting on our website or other available channels, if you do not agree to these changes, you may terminate your participation Pharmax Healthy Rewards Program by providing Pharmax Pharmacy Group with at least 30 days written notice after the date you receive written notice of the changes or the changes were posted on our website or other social media channels.Â
A notice or communication shall be deemed to be given by Pharmax Healthy Rewards Program if it is sent to your email, postal address listed under your membership or otherwise posting it on our website or other social media channels.Â
Please visit www.pharmax.com.au for the latest version of terms and conditions. Pharmacy Pharmax (ABN 50 645 463 529) is the promoter and owner of the Pharmax Healthy Rewards scheme. Notices can be posted to Pharmax Pharmacy Group, PO Box 5528, West End, Qld, 4101.